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The Cupcake Shoppe

Services:

Cakes

"life is short....marry someone sweet!"
Phone: (919) 821-4223 
104 Glenwood Ave., Raleigh, NC 27603
 
Overall Rating
4.4 out of 5.0
Quality of Service:
4.6/5.0
Responsiveness:
4.4/5.0
Professionalism:
4.4/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.2/5.0
 
8 Total Reviews
 
saknow
Wedding: 6/4/11
3.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
0.0/5.0
We had a cupcake tree from the Cupcake Tree as our wedding cake. While the Cupcakes were very delicious, the Cupcake Shoppe got our order wrong. Thankfully, they were able to fix the problem and provide the correct flavor and icing color the morning of the wedding. Overall, I was happy and the guests loved our dessert!
thingsarejejune
Wedding: 10/2/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
we didn't do a cake -- just cupcakes -- for our wedding. our guests LOVED them. heard "best cupcakes ever" a few times. there were 2 things that i was kind of "eh" about: 1) their delivery charge was HIGH (i think $70?) and was not based on how far they had to travel. their shop was less than 1 mile away from our venue. we were going to have them delivered just to save us another trip that day but when we heard $70 for less than a mile? no thanks. 2) we asked them if we could have a few (10?) small boxes for guests to take cupcakes home should there be any leftovers. they told us they'd have to charge for the boxes. after we just cut you a check for $800? really? in the end they did give us a few boxes free of charge. those are just small things though. overall i would definitely recommend them!
Kara
Wedding: 5/15/10
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Cupcake Shoppe was delicious! We had decided to do cupcakes for our wedding since my husband and I both prefer cupcakes over cake (not even sure why!), and also had a small little 1-tiered cake as well so that we could still do the traditional "cutting of the cake". They were beautiful! We did three different flavors - the Plain Jane (vanilla with buttercream frosting), the Black and White (chocolate with buttercream frosting but we opted for cream cheese instead), and Red Velvet. They were a big hit, especially with our lil guests. Sarah was great to work with, very enthusiastic about my ideas - I wanted to cover the frosting with decorative sugar so they looked sparkly. Highly recommend them!
shiloh78
Wedding: 10/23/09
3.0 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Sara Coleman, the owner, had a contract with my father for my wedding cupcakes. She sent me an overview of the contract by email (my father had a more detailed version) while my father sent her a check paying in full three months before the date of service. Sara almost didn't deliver our cupcakes because she got the date wrong. We called her the night of our wedding and she did deliver most of what we ordered after we brought it to her attention--so that was good, but then she dodged calls from my father after the wedding. Looking back on it now--she definitely should have called my father back. She did say when she delivered the cupcakes that night she would refund him in full --it was only $230 because we had a small dinner. My dad never got his refund. Also at the consultation, she had this huge binder out on the table, but never once offered pictures of past works (I had seen the gallery on the website, but I expected more photos for ideas). She seemed kind of aloof at the meeting. Overall it just left a bad taste in my mouth! I was REALLY REALLY disappointed especially because I just hosted a baby shower at her shop two weeks prior to my weeding.
Yalipop
Wedding: 10/4/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Cupcake Shoppe was the perfect choice for our wedding. They have great flavors both traditional and fun. My visiting family and friends just raved about the Red Velvet cupcakes! Everyone loved them all and they looked beautiful. I'm not convinced I would have received as many compliments if I had ordered a regular sheet cake :-/ Cupcakes are the way to go!
bvm
Wedding: 6/28/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Sara at The Cupcake Shoppe did a fabulous job with the cupcakes for our wedding reception. She was professional, friendly, and accommodating. The cupcakes looked beautiful and tasted AMAZING! I highly recommend this vendor.
momroth
Wedding: 6/14/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We loved our cupcakes! They look beautiful, but they taste even better! They are really flavored differently, the strawberry frosting actually tastes like strawberries, the coconut like coconut. The staff invited us in for a taste testing, and we were very comfortable. They lent us the display trays on which to put the cupcakes, and they made a bride and groom cake for my daughter to cut the night of the wedding. We highly recommend this vendor. I can't wait to eat another one of their cupcakes!
Nicole
Wedding: 4/26/08
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
All flavors are delicious. Sara is able to take your vision and create a beautiful display. The hardest part was deciding which flavors to include!! Can't wait until our first anniversary so we can break in to the rest of our top tier!!
 
 
Find The Cupcake Shoppe reviews from newlyweds in Greensboro that used The Cupcake Shoppe for wedding Cakes services.